Publications

6 Ways to Look More Confident During a Presentation

Harvard Business Review by Kasia Wezowski

Several years ago, colleagues and I were invited to predict the results of a start-up pitch contest in Vienna, where 2,500 tech entrepreneurs were competing to win thousands of euros in funds. We observed the presentations, but rather than paying attention to the ideas the entrepreneurs were pitching, we were watching the body language and microexpressions of the judges as they listened.

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How to Evaluate, Accept, Reject, or Negotiate a Job Offer

Harvard Business Review by Rebecca Knight

Congratulations! You got the job. Now for the hard part: deciding whether to accept it or not. How should you assess the salary as well as the other perks? Which publicly available information should you rely on? How should you try to get a better deal? And what's the best way to decline an offer if it's not the right job for you? What the Experts Say When an employer extends a job offer t

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If Humble People Make the Best Leaders, Why Do We Fall for Charismatic Narcissists?

Harvard Business Review by Margarita Mayo

The research is clear: when we choose humble, unassuming people as our leaders, the world around us becomes a better place. Humble leaders improve the performance of a company in the long run because they create more collaborative environments. They have a balanced view of themselves – both their virtues and shortcomings – and a strong appreciation of others’ strengt

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6 Things Every Mentor Should Do

Harvard Business Review by Vineet Chopra, MD and Sanjay Saint, MD

As academic physicians, we do a lot of mentoring. Over the course of our careers, and through our formal research on mentoring within and outside of academia, we’ve found that good mentoring is discipline-agnostic. Whether you’re a mentor to a medical resident or marketing manager, the same principles apply. The best mentorships are more like the relationship between a parent and

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Why Being a Middle Manager Is So Exhausting

Harvard Business Review by Eric M. Anicich and Jacob B. Hirsh

There is no shortage of advice for how to navigate power dynamics within organizations — from managing toxic or exceptionally gifted subordinates to dealing with unpredictable and narcissistic bosses. Researchers have devoted entire careers to systematically cataloging the many ways in which those who have power differ from those who lack power with respect to their motivat

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Stop Mindlessly Going Through Your Work Day

Harvard Business Review by Leah Weiss

How often have you looked at the clock stunned because even though you’ve been scrambling all morning, it’s now noon and you have no idea where the time went or what you’ve actually accomplished? There are sound reasons why it’s so hard for us to stay focused — and fortunately there’s research that shows what we can do about it. One of the most effective tactics

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Great Companies Obsess Over Productivity, Not Efficiency

Harvard Business Review by Michael Mankins

Business leaders often think of “efficiency” and “productivity” as synonyms, two sides of the same coin. When it comes to strategy, however, efficiency and productivity are very different. At a time when so many companies are starved for growth, senior leaders must bring a productivity mindset to their business and remove organizational obstacles to workforce productivity. This

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What to Do When You Think Your Performance Review Is Wrong

Harvard Business Review by Dick Grote

I still remember the first performance review I ever got, even though it’s been almost 50 years since Ray Moeller, my first boss at GE, called me into his office and handed me a document that he called a “performance appraisal.” I read it. It hurt. On GE’s then four-level rating scale, he rated me in the next-to-bottom category. Ray didn’t hesitate to point out all the

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Big Companies Don’t Pay as Well as They Used To

Harvard Business Review by Walter Frick

For much of the 20th century, workers at big companies were paid better than workers at small ones. An employee of a company with more than 500 employees historically earned 30%–50% more than someone doing the same job at a firm with fewer than 25 employees, for instance. But the pay gap between large and small companies has narrowed in recent years, and that decline is one reason f

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The Most Desirable Employee Benefits

Harvard Business Review by Kerry Jones

In today’s hiring market, a generous benefits package is essential for attracting and retaining top talent. According to Glassdoor’s 2015 Employment Confidence Survey,about 60% of people report that benefits and perks are a major factor in considering whether to accept a job offer. The survey also found that 80% of employees would choose additional benefits over a pay raise.

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Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?

Harvard Business Review by Daniel Goleman and Richard E. Boyatzis

Esther is a well-liked manager of a small team. Kind and respectful, she is sensitive to the needs of others. She is a problem solver; she tends to see setbacks as opportunities. She’s always engaged and is a source of calm to her colleagues. Her manager feels lucky to have such an easy direct report to work with and often compliments Esther on her high levels of emotional intelligen

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Leading People Too Smart to Be Led

Harvard Business Review by Robert C. Wolcott

An evolutionary geneticist, a professional gambler, and a business school professor walk into a bar. What might appear to be the start of a horribly nerdy joke is simply a scene that could happen any evening at the Santa Fe Institute (SFI) in Santa Fe, New Mexico. And it did recently when I visited SFI’s president, evolutionary geneticist David Krakauer. Have you eve

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When to Set Rigid Goals, and When to Be Flexible

Harvard Business Review by Steve Martin and Helen Mankin

To encourage loyalty, customers who purchase wine at the online store Yesmywine receive a stamp in the form of a “Country Medal” each time they buy a bottle. Customers who collect 12 medals over the course of a year receive a reward, such as a free bottle of wine. Sounds like most standard loyalty programs, right? It’s not — there’s a catch. To qualify, customers must co

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If Your Team Agrees on Everything, Working Together Is Pointless

Harvard Business Review by Liane Davey

Collaboration is crumpling under the weight of our expectations. What should be a messy back-and-forth process far too often falls victim to our desire to keep things harmonious and efficient. Collaboration’s promise of greater innovation and better risk mitigation can go unfulfilled because of cultural norms that say everyone should be in agreement, be supportive, and smile all the

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How to Speak Up If You See Bias at Work

Harvard Business Review by Amber Lee Williams

Many people can recall a time when they were exposed to workplace behavior that made them or others uncomfortable. Can you think of a time someone in a meeting joked about another group of people, evoking laughter from everyone else in the room? Or have you worked on a team in which the men seemed to get better projects even though female colleagues were equally or better suited for

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Great Teams Are About Personalities, Not Just Skills

Harvard Business Review by Dave Winsborough and Tomas Chamorro-Premuzic

At the start of 2016 Google announced that it had discovered the secret ingredients for the perfect team. After years of analyzing interviews and data from more than 100 teams, it found that the drivers of effective team performance are the group’s average level of emotional intelligence and a high degree of communication between members. Google’s recipe of being nice and

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4 Ways to Improve Your Strategic Thinking Skills

Harvard Business Review by Nina Bowman

If you’ve ever received feedback that you “need to be more strategic,” you know how frustrating it can feel. To add insult to injury, the feedback rarely comes with any concrete guidance on what to do about it. One of my coaching clients, Lisa, a vice president of HR, was in this situation and explains, “I was just told to think bigger picture and to be more strategic. It felt

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Embracing Bad Ideas To Get To Good Ideas

Harvard Business Review by John Geraci

“Can we do one more study?” I heard top management ask that question many times during the two years I spent working on new products at The New York Times. It’s a question that’s raised often at many big companies when a new idea is being discussed.   In the case of The New York Times, what management was really asking my colleagues and I was: are the three, soon-to-be laun

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If You’re Not Outside Your Comfort Zone, You Won’t Learn Anything

Harvard Business Review by Andy Molinsky

You need to speak in public, but your knees buckle even before you reach the podium. You want to expand your network, but you’d rather swallow nails than make small talk with strangers. Speaking up in meetings would further your reputation at work, but you’re afraid of saying the wrong thing. Situations like these — ones that are important professionally, but personally terrifyin

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